| Please note: we only ship within Australia
Delivery Details
The delivery times made known to the Customer are estimates only and We shall not be liable for late delivery or non-delivery. Under no circumstances shall We be liable for any loss, damage or delay occasioned to the Customer or its customers arising from late or non-delivery or late installation of the goods. The Risk in goods passes to the Customer immediately upon possession being taken by the Customer or its Agent. Freight will be arranged by Us on behalf of the Customer at the cost of the Customer and any such carrier shall be deemed to be the Agent of the Customer. The Customer may request insurance for the delivery and incur the relative costs involved.
Delivery Costs
Costs for delivery are shown on the checkout page, however We reserve the right to request further delivery payments before dispatching the order. Further delivery charges may be requested if your order has multiple heavy/large items, eg monitors, printers etc.
Returns
Due to the nature of our competitive pricing structure, only faulty goods are accepted for returns. It is the customer's responsibility to research the compatibility and functionality of all goods prior to purchase.
Warranty
All goods come shipped with a Manufacturers Warranty. The warranty period and service varies from manufacturer to manufacturer. PCsale.com.au is not responsible for the damage of goods through misuse or improper handling. The customer may be required to contact the manufacturer of the product directly for warranty related issues, including obtaining a Return Authorisation number.
Where a warranty is for more than 12 months or where a warranty is onsite, we only provide for the first 12 months of the warranty on a return to base basis. Where a warranty period is not stated, it is 12 months return to base.
Faulty Goods
All faulty goods that are returned are required to have a Return Authorisation (RA) Number.
Goods that are faulty must be exchanged within 7 days.
RA number can be obtained through e-mailing PCsale.com.au.
On return of the goods the RA number must be clearly visible on a label outside the box (do not write on the box), if no RA number is visible the goods will be directly returned to the customer at their expense.
We accept no responsibilities for any goods lost or damaged during transit.
If a product is returned as faulty and found not faulty, the customer will incur a fee of $30 (no-fault fee).
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